Reference

Know Where You Stand with bv698

These terms set out how your account works, what we expect from you, and what you can expect from us. Access to bv698 depends on your local law and eligible regions — read this before you open an account.

Account EligibilityJurisdiction RulesWallet ConditionsAccount Conduct
bv698 Know Where You Stand with bv698
CONTACT CHANNELS

Reach Us About Any Legal Query

Live Chat Open the chat widget from any page on bv698. Our team handles account and legal queries directly — no need to send an email first.
Email Support Send your query to our support address for written records. Useful when you need a documented response about account terms or eligibility.
Account Help Centre Check the Help section inside your account for answers to common legal and wallet questions before contacting the team.
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only what is needed to run your account — your contact details, wallet identifiers like your bKash or Nagad number, and transaction records. We do not sell this data.

Cookie Use

We use cookies to keep your session active and remember your device. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Requests

You can request a copy of the data we hold on your account or ask us to close your account by contacting support with your registered wallet number for verification.

Common Questions About Our Terms

These are the questions we hear most often about account eligibility, data, and legal conditions on bv698.

Access depends on your local law and eligible regions. It is your responsibility to confirm that using bv698 is permitted under the laws that apply to you before opening an account.

We store your wallet identifiers only to process deposits and withdrawals. They are not shared with third parties and are held under standard account security practices.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide the data we hold on your account.

We may update these terms and will note the revision date at the top of this page. Continuing to use your account after a change means you accept the revised terms.

Accounts may be suspended if we detect multiple accounts linked to one wallet, misuse of a payment method, or activity that conflicts with these terms. Funds remain subject to our verification process during review.

Send a closure request to our support team with your registered wallet number for identity verification. We will process the request and confirm once your account is closed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.